How to Manage Walk-Ins and Waitlists During Busy Service
How to handle walk-ins and waitlists alongside online bookings, so busy service stays calm instead of chaotic at the door.
Guides and product updates
The Pass
Guides and updates from Basil
How to Reduce Restaurant No-Shows Without Losing Good Guests
Practical ways to cut restaurant no-shows using reminders, card guarantees, deposits, and fair cancellation policies, without treating every guest like a suspect.
How to Add Online Reservations to Your Restaurant Website
A practical guide to adding a restaurant booking widget to your website, what to include, how it should work on mobile, and what guests should see after they book.