Open the useful context before the welcome
See visit history, preferences, dietary details, favourite tables, and notes before the guest sits down.
Guest management
Remember the guest, not just the booking.
Basil gives your team the guest context that makes a welcome feel personal: visit history, preferences, dietary details, favourite tables, tags, tiers, and useful notes.
Apply for early accessTag the patterns your team needs
Use tags and tiers for regulars, VIPs, and other groups that matter to how you look after guests. Keep the labels practical and clear.
Share the guest picture with the team
Give owners, managers, hosts, and front-of-house staff the same guest context so the experience does not depend on one person’s memory.