Getting started
Set up your restaurant, tables, rules, and booking widget without a lengthy procurement process or an IT department. You get a booking link immediately, so you can accept reservations fast.
Frequently asked questions
Questions are cheaper than surprises.
Here are the practical answers about early access, setup, and running Basil in your restaurant.
Apply for early accessPlans and payments
Apply to be considered for a small, hands-on first cohort. If invited, you will confirm the applicable price and terms when you sign up.
Fit and integrations
Check whether Basil fits your independent restaurant or cafe and how Square and Basil Payments connect to the booking work.
Who is Basil built for?
Basil is built for independent restaurants, cafes that take bookings, and small hospitality groups, especially hands-on teams without a large head office or IT department.
How does Basil early access work?
Independent restaurant and cafe operators can apply with their contact and restaurant details. Confirming your email lets the team review your application; it does not guarantee admission or immediate access. Selected operators are contacted for small, supported cohorts.
Will I see the current plan terms before I pay?
The pricing page shows Basil’s currently published plans. Selecting a plan in your application records interest only. If invited, you’ll confirm the applicable price, currency, billing period, and terms when you sign up.
How long does Basil take to set up?
This depends on a few things including how large your restaurant is and how many locations you have. A restaurant with 10 tables can begin accepting reservations in as little as 30 minutes! You can start by adding the restaurant details you already know: opening hours, booking rules, tables, and services. There is no lengthy procurement process, and you do not need an IT team.
Can guests book from my restaurant website?
Yes. Basil provides inline and pop-up booking widgets that you can add to the website you already use, plus a booking link immediately so you can accept reservations fast.
Can I move existing bookings into Basil?
Basil supports bringing existing booking information across. The exact route depends on the system and data you are moving from, so check the current migration options during setup.
Does Basil connect with Square?
Yes. Basil supports connections for Square POS and Square gift cards.
What is Basil Payments?
Basil Payments is the payment part of Basil, powered by Stripe. It supports booking deposits, refunds, split payments, and gift cards without sending your team into a separate technical workflow.
Does applying for early access require a payment card?
No. The early-access application asks about your restaurant and booking needs, not payment details. Any applicable pricing and signup terms are confirmed only if you are invited and proceed to signup.
Am I locked into a contract?
No. It’s rolling monthly or annual, whichever you pick at sign-up. No lock-in either way.
What happens to my data if I leave?
It’s yours. Export your bookings and guest data whenever you like, with no hoops to jump through.
What if something goes wrong?
Basil’s built to be self-serve, so most things you can sort yourself without waiting on anyone. If you do get stuck, email support is there too.
Does Basil work alongside my existing website?
Yes. Basil sits alongside your current website through a booking widget or link, so there’s no need to rebuild anything.