Ask after the meal
Send a post-visit feedback request automatically while the experience is still fresh for the guest.
Feedback after the visit
Hear what guests thought while the visit is still fresh.
Basil connects the booking to a post-visit feedback request, giving your team a simple way to hear about problems and guide happy guests to public review sites.
Apply for early accessHear about a poor experience quickly
Get a manager alert when a guest gives a low rating so your team can follow up without waiting for a public review.
Make the next step clear
Route happy guests to Google, Tripadvisor, Yelp, Facebook, or Trustpilot with one easy next step, without publishing a testimonial on Basil’s behalf.